It can happen because the viewing pane is minimized or the feature is turned off.įirst, you should check that what kind of account you have created in Outlook. The Microsoft support team has mentioned that there can be several reasons behind the non-availability of recently created folders. Now, when I am trying to create new folders with the same name, then Outlook is giving the message that these folders already exist.” Perhaps, I made some mistakes in the process. “I have created some subfolders in the Inbox to save new emails. Recently, one of my colleagues mentioned a unique problem related to some user-defined folders because they were not showing in the folder hierarchy. These are user-defined folders, and users can control the permissions also. All these folders help maintain the emails based on their properties.īut the user can also create some additional folders or subfolders to manage emails more effectively. The default folders are Inbox, Drafts, Sent Items, Deleted Items, Archive, Conversation History, Outbox, RSS Feeds, Search folder. When the user creates an Outlook account, then several folders are created that cater to different purposes.
